Once an experiment concludes, the real work begins. Deciphering results not only uncovers performance metrics but also provides deeper insights into user behavior. Here’s a guide to navigate this crucial phase:
Success isn’t just about uplifts or achieving higher conversions. Here's what truly makes a test successful:
Tests might not always yield clear-cut winners. Sometimes, your new design doesn't surpass the control, or you might find no significant difference. This is especially common on sites with lower traffic or when your changes aren't drastic enough.
Regardless of the result, here's how you can extract deeper insights:
If no segment reveals meaningful insights, reevaluate your hypothesis creation process. Adjust and refine your approach.
<aside> 😞 When Tests Fail Failure isn't the end but an opportunity to learn. If a test doesn't teach you anything, you need to rethink its design. For every test you devise, ponder its potential failures.
</aside>
When facing a test where the control outperforms, dissect the segmentation. There'll likely be segments showing varied performance. Use this feedback constructively: assess what caused the downturn, integrate this knowledge into your customer understanding, and brainstorm new test directions.
Avoid these traps to ensure accurate results interpretation: